Olivia grace piper

Introduction

This Privacy Policy describes how and why we collect and use personal data, how we aim to protect it together with information about your rights.  This Privacy Policy applies to Olivia Grace Piper.

Personal data is any information relating to an identified or identifiable living person and applies to personal data provided to us by both you and others.  Personal data is used by us as described within this Privacy Policy or as stated at point of collection.  We aim to be transparent about how we collect and use personal data.

We are dedicated to protecting the confidentiality and privacy of information entrusted to us.  We comply with the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.  Please read this Privacy Policy to learn about your rights, what information we collect and how we use and protect it.

This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

You can visit the Website without disclosing any personally identifiable information about yourself.  By using this Website or sending information to us through or in connection with this Website, you signify your consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy.  If you do not agree with this Privacy Policy, you must not use this Website or send information to us through or in connection with this Website.

2. Who to contact for any privacy questions or concerns?

If you have questions or comments about this Privacy Policy or how we handle personal data, please direct your correspondence to Olivia Piper, Corner House, Eridge Road, Crowborough, TN6 2XA.

 or e-mail oliviagracepiper@hotmail.com

We aim to respond within 7 business days from the date we receive your communication.

You may contact the UK Information Commissioner’s Office at https://ico.org.uk/concerns/handling/ to report concerns you may have about our data handling practices.

3. How do we collect personal data?

• Directly.  We obtain personal data directly from individuals in a variety of ways such as through our website, by telephone, e-mail correspondence as well as when we are establishing a business relationship, performing professional services or through a contract. 
• Indirectly.  We obtain personal data indirectly about individuals from a variety of sources, including your business colleagues and our clients.
  • Public sources — Personal data may be obtained from public registers such as Companies House, trade magazines and Internet searches including information you may post on your organisation’s own website.
  • Social and professional networking sites such as Linkedin
  • Business clients — Our business clients may engage us to perform professional services, which involves sharing personal data they control as part of that engagement.

4. What categories of personal data do we collect?

We may obtain the following categories of personal data about individuals through direct interactions with us, or from information provided through client engagements.  Where organisations or individuals provide us with personal data on behalf of others then they are obliged to ensure that they have all the necessary permissions to do so.  The personal data that we collect, record and use is in physical and electronic form.

• Personal data. Here is a list of personal data we commonly collect to conduct our business activities.
  • Contact details (e.g., name, company name, job title, work and mobile telephone numbers, work e-mail and postal address).
  • Professional details such as job title 
• Sensitive personal data.  We typically do not collect sensitive or special categories of personal data about individuals.  
• Child data.  We do not intentionally collect information directly from children but may do so indirectly in respect of, services that we provide such as singing and dancing lessons where the information is provided by their parents/carers.

5. What lawful reasons do we have for processing personal data?

We may rely on the following lawful reasons when we collect and use personal data to operate our business and provide our products and services: 

• Contract – We may process personal data in order to perform our contractual obligations.
• Consent – We may rely on your freely given consent at the time you provided your personal data to us. 
• Legitimate interests – We may rely on Legitimate Interests based on our evaluation that the processing is fair, reasonable and balanced. These include:
  • Delivering services to our clients – To deliver the professional services our clients have engaged us to provide. 
  • Direct marketing – To deliver timely informative communications to prospective and existing business clients about services that are relevant and should be of interest to their organisation.
• Legal obligations and public interests – We may process personal data in order to meet regulatory and public interest obligations or mandates. 

6. Why do we need personal data?

We try to be transparent when we collect and use personal data and tell you why we need it, which typically includes: 

• To allow us to conduct our business.
• Promoting our professional services to existing and prospective business clients.
• To send you information about services offered jointly with or on behalf of other organisations, if you have asked us to provide you with such information.

7. Do we share personal data with third parties?

We may share personal data with trusted third parties to help us deliver efficient and quality services.  These recipients are contractually bound to safeguard the data we entrust to them and is only provided on a need to know basis.  We may engage with one or more of the following categories of recipients:

• Where we are jointly providing a service with a third party.
• Our professional advisers, including accountants and lawyers.
• Law enforcement or other government and regulatory agencies (e.g., HMRC) or to other third parties as required by, and in accordance with, applicable law or regulation.
• We also receive personal data from third parties where they have received explicit consent and we require the data to conduct our business obligations with that third party.

8. Do we transfer your personal data outside the European Economic Area?

We do not store personal data outside the European Economic Area. 

9. Do we use cookies?

Our website does not use cookies.

10. What are your data protection rights? 

Your data protection rights are highlighted here.

• Access – You can ask us to verify whether we are processing personal data about you, and if so, to provide you with the information that we hold about you.  We will not charge you for supplying this information.
• Correction – You can ask us to correct our records if you believe they contain incorrect or incomplete information about you. 
• Erasure – You can ask us to remove your personal data after you withdraw your consent to processing or when we no longer need it for the purpose it was originally collected.
• Processing restrictions – You can ask us to temporarily restrict our processing of your personal data if you contest the accuracy of your personal data, prefer to restrict its use rather than having us erase it, or need us to preserve it for you to establish, exercise, or defend a legal claim. A temporary restriction may apply while verifying whether we have overriding legitimate grounds to process it. You can ask us to inform you before we lift that temporary processing restriction.
• Data portability – In some circumstances, where you have provided personal data to us, you can ask us to transmit that personal data (in a structured, commonly used, and machine-readable format) directly to another company if is technically feasible.
• Right to Object to Direct Marketing– You can object to our use of your personal data for direct marketing purposes.  We may need to keep some minimal information to comply with your request to cease marketing to you to ensure that we do not continue to do so.  Any e-mail that we send to you will advise how to unsubscribe in order for you to stop receiving these e-mails.  If you do so it is your responsibility to ensure that the e-mail address that you respond with is the one that needs to be deleted and to advise if there is more than one.  We cannot be held responsible for situations where, for example, your internal IT systems bounce an e-mail to a different e-mail address and hence the e-mail address that you respond with is not the one that was originally sent to and that we hold.
• Right to Withdraw Consent – You can withdraw your consent that you have previously given for one or more specified purposes to process your personal data.  This will not affect the lawfulness of any processing carried out before you withdrew your consent.

11. What about personal data security?

We aim to ensure that access to your personal data is limited only to those who need to access it by using both physical security measures as well as technological measures such as fire walls and antivirus software.

However, the transmission of data via the Internet is not completely secure. Whilst we do our best to try to protect the security of your personal data, we cannot guarantee the security of your data transmitted to us or by us.

12. How long do we retain personal data?

We retain personal data to provide our services, stay in contact with you and to comply with applicable laws, regulations and contractual obligations.  We will dispose of personal data in a secure manner when we no longer need it.

13. Do we link to other websites?

Our websites may contain links to other sites that are not governed by this Privacy Policy.  Please review the destination websites’ privacy policies before submitting personal data on those sites as we cannot be held responsible for the content, security, or privacy practices employed by other sites.

14. Do we change this privacy policy?

We regularly review this Privacy Policy and will put any updates on this webpage. This Privacy Policy was last updated 1 August 2018.